FAQs

What is the minimum rental period for your vans?

Our minimum rental period is 3 nights during Off/Low/Mid Season and 7 nights in July/August.

What paperwork do I need to provide to rent a van?

You will need a current valid drivers license held for more than 2 years and 2 proof of address documents (ideally a bank statement and utility bill) registered to the same address as your drivers license and dated within 90 days of the start of your rental.

How much fuel do you get in the van?

We do not opperate a full tank policy at Causeway Campers. The van will be given out with a minimum of a 1/4 of a tank of fuel and is to be returned with the same amount of fuel.

How does the van work?

We will show you how everything works when you collect the van - this will take approximately 45 minutes.

What is the insurance excess?

The security deposit is £1,500 (£2,000 for the Pegaso) which we will Pre-Authorise to your credit or debit card when you collect the van. The pre-authorised insurance excess will be returned back to your card within 28 days.

What do you charge for 1 way trips between airports?

We do not charge any large one-way fees. We only charge the delivery fee for each location. For example if you collected the van in Belfast and wanted to Dublin, the Belfast delivery charge is £80 and the Dublin delivery charge is £200, therefore the total oneway charge is £280.

Is bedding included in the Van?

No we do not include bedding or towels in the vans,

Do you deliver vans?

We have currently suspended our Meet and Greet services. Vans are collected and returned to our Coleraine depot.

Do you deliver vans to home addresses?

No, we do not offer a bespoke delivery service.

What time can the van be collected?

Our van cans can be collected from 2.30pm on the day of collection.

What is included in the rental?

The van, insurance and toilet chemical for motor homes.

What time does the van need to be returned at?

The van needs to be returned back to our Coleraine depot between 10am - 11am,

Are you allowed to take the van to festivals?

Yes we allow our vans to be taken to festivals, you will need to allow for the correct amount of time when returning the van.

Do we allow pets in our vans?

Yes, we have a selection of pet friendly vans, these include Lady Ga Gas and Finn McCool. There is an additional charge of £35 to take your pet.

When is payment made?

To secure the booking you need to pay £500 which is non-refundable. The final balance is due 6 weeks before you collect the van. If the booking of the van falls within the 6 week period, then the balance is due in full.